b)	
MEMORANDUM
	No.JF/BSNL/WB/2010                                                                                                                       Date: 05.01.2010
To
The Chief General Manager
CTD/WBTC, BSNL

Respected. Sir, 	 
With deep anxiety and dismay we would like to narrate the following few words for your kind   attention 
	on the subject mentioned above. 
	
a) The Joint Forum of BSNL Executive and Non Executive Unions & Associations of West Bengal at the call of      Joint Forum New Delhi also condemn the attitude of the BSNL Management as well as the Government towards the cancellation of 93 Million GSM Mobile service of BSNL, which could really enhance the pace of expansion of Mobile service of BSNL in the whole country and could compete easily with other Tele operators in the country in the coming days. Now it is very much clear that neither the BSNL Management nor the Government of India has a will to revitalize BSNL in the global Tele market. 
	 
b) We would also like to mention with deep annoyance that the BSNL Tele service in our State of west Bengal gradually degraded day by day which we have observed at the very beginning of 2010.It is also our experience that the trouble usually happens on SUNDAYS/HOLIDAYS. 

c) We had extensive discussions regarding the deterioration of service with CGMT WBT, CGM ETR & CGM ETP. We had several talks with GM (Mobile) and GM (TF) to know the mystery of deterioration of service especially during the last three months of 2009 and at the beginning of 2010. 

d) In those discussions the entire Management had acknowledged that there are some flaws, which are totally unwanted in the present scenario. 

e) It is not out of place to mention in this regard that in spite of huge loss in revenue in all the Circles of BSNL in the state of West Bengal, the service has gradually trends to negative day by day which is a serious concern to all of us and we are really aggrieved with the whole situation. 

In the above context we would like to know from the Authority that which factors are responsible for these miscreants. We also request the management to come out of the smog and intimate us that what steps they have. taken to eradicate the problem and what are their future plans in this regard. We have the opinion that due to the reluctance and negligent attitude of a section of the Management the BSNL Service of this State deteriorates. We seriously condemn the entire situation and demand that if the situation remain unchanged after our programme today and if the management keep themselves mum and simply play the role of a spectator instead of taking appropriate measure to solve the issue then we have no alternative but to take resort to serious Trade Union action to change the whole situation. 

Hope that you won't compel us to do so and the situation will definitely change after your personal intervention. Further it can be state that if the Management seeks the cooperation of the unions and Associations we are always ready to extend the same for the benefit of our service and will take the challenge to make the Circles of BSNL in West Bengal a Profit making one. 
Expeditiously looking for your early response. 

c)	
d)	

Thanking you,